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The IUP Journal of Brand Management

Dec'13
Focus

Brand management is very similar to other disciplines in management sciences on one phenomenon and that is change. Change over a period of time, change due to external and internal forces,

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The Sins of Brand Portfolio Management
The Morocco Brand Through the Eyes of Its Emigrants
The Brand Value of FM Channels in Indore: A Comparative Analysis
Ingredient Branding of Industrial Goods: A Case Study of Two Distinct Automotive Suppliers
Research Note: Status of Luxury Branding in India
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The Sins of Brand Portfolio Management

--Henrik Uggla

This paper revolves round the potential sins within brand portfolio management that can inhibit successful brand portfolio management. The sins are introduced and discussed in the following order and format: never substitute brand identity with platform capitalization; never sell off aligned brands in acquired brand portfolios; never reduce the brand portfolio to a marketing aspect alone and do not confuse brand equity with brand value; never lose an integrative triangular perspective on brand value; and finally, do not mix up brand architecture with brand portfolio management.

Article Price : Rs.50

The Morocco Brand Through the Eyes of Its Emigrants

--Fatimazohra El aouni, Rosalía Cascón Pereira and Ana B Hernández Lara

The aim of this study is to explore the main elements of the Morocco brand transmitted by Moroccan emigrants, and their perceptions of their influence on the construction of the Morocco brand as a tourist destination. The data was collected through a questionnaire from 131 Moroccan emigrants living in Spain. The findings sum up the most relevant factors of the Morocco brand transmitted by the emigrants to the local population in Spain. These elements are landscape, nature, beaches, mountains, gastronomy and climate, as tangible attributes of the country brand; and hospitality, tradition, joy and multiculturalism, as intangible attributes. All attributes together can be considered as the content of the Morocco brand constructed by emigrants. The results also show that emigrants think that they exert a strong influence on the construction of their country brand, and that the message they transmit of their country is positive, clear and consistent.

Article Price : Rs.50

The Brand Value of FM Channels in Indore: A Comparative Analysis

--Rekha Attri

Radio was one of the popular media in the 1980s and 1990s, but with the advent of television and other media like Internet, it lost its shine. But now it is back in action because of the availability of radio in mobile and automobiles. The revival of radio began around year 2000, and today it has a huge presence in big cities. The amount of money that an FM radio channel can charge its clients for hosting an advertisement largely depends on the brand value of the FM radio station. This paper attempts to carry out a comparative brand value analysis of different FM radio channels with special reference to Indore.

Article Price : Rs.50

Ingredient Branding of Industrial Goods: A Case Study of Two Distinct Automotive Suppliers

--Johannes Rid and Waldemar Pfoertsch

In this paper, ingredient branding is examined from different perspectives. In more specific terms, the paper deals with ingredient branding for industrial goods. There is more research on fast moving consumer goods, but less research is found for industrial goods. The paper gives an insight into areas where ingredient branding has been successful, and at the same time areas where ingredient branding has not been seen as a common phenomenon, namely, the automotive industry and automotive suppliers. The paper examines two major suppliers in the automotive industry: Autoliv, car-safety supplier and equipment producer of seatbelts and airbags; and the auto-parts maker Bosch, producer of hundreds of automotive car components, such as injection systems for gasoline and diesel engines, components for brakes and stability systems (i.e., ABS and ESP), alternators and starter motors. The paper presents findings which show a large potential, through differentiation with ingredient branding, for companies operating in B2B environments. So far, car suppliers have rarely chosen to opt for branding their ingredients in the finished product, the car. A historical perspective is also presented, showing, for instance, that ABS braking system, which was invented by the German supplier Bosch, could have been used perfectly for ingredient branding to the final consumer. The ingredient, the ABS-system, could have guided the preference for the purchase of a specific car by a potential car buyer. In summary, the authors found that investments into ingredient branding by the ingredient manufacturer (i.e., Bosch) could leverage the reputation and revenue of the supplier, and in the end also of the car maker itself.

Article Price : Rs.50

Research Note
Status of Luxury Branding in India

--Y Hemantha

Luxury branding is a term associated with a business that is concerned with high-end products. In business sense, the term is related to luxury product(s). In general, global companies are aware of luxury products and services, whereas in India, the concept of luxury branding is appreciated by very few companies. This study addresses the reasons as to why the concept of luxury branding is in its nascent stage in India.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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